Hurricane Reservation & Resort Information

Check this page to stay up-to-date on the status of Hurricane Dorian and how it impacts your vacation with Oceana Resorts.

QUICK STATUS UPDATE

RESORTS:
SEE BELOW FOR INDIVIDUAL RESORT INFO

CORPORATE OFFICE:
OPEN

CALL CENTER:
OPEN

ONLINE RESERVATIONS:
AVAILABLE

WHAT IS HAPPENING?

One or more Oceana Resorts managed resorts falls within a mandatory hurricane evacuation zone. The safety of our guests and staff requires the resort to close until the storm passes and a thorough inspection of each resort can be completed. Our goal is to resume accepting check-ins at impacted resorts as soon as it is responsible to do so, but the exact date will vary by resort and may continue to change as we gain more information. Please look below to see if your resort and reservation is impacted. We appreciate your patience and understanding as we work to recover from the hurricane and ensure a safe and enjoyable vacation experience for all of our guests.

HOW DOES THIS EFFECT MY RESERVATION?

Some reservations may need to be cancelled or rescheduled as we wait for the hurricane to pass and complete our safety inspections at each resort. For guests with an active reservation, please be assured that an Oceana Resorts Vacation Specialist will reach out to you directly with further information if your stay has been impacted. We also encourage you to monitor your email for additional communication and check this page regularly for the most up-to-date information.

To speak with one of our Vacation Specialists, you may call 855-891-2113. Please note that we expect larger than normal call volume and wait times may be longer than average.

INDIVIDUAL RESORT STATUS

anderson ocean club and spa exterior front view

ANDERSON OCEAN CLUB AND SPA

OPEN

All existing reservations with arrival dates from 9/2/2019 – 9/6/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.

bahama sands luxury condominiums exterior front view

BAHAMA SANDS LUXURY CONDOMINIUMS

OPEN

All existing reservations with arrival dates from 9/2/2019 – 9/9/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.

the patricia grand resort exterior beach side

THE PATRICIA GRAND

OPEN

All existing reservations with arrival dates from 9/2/2019 – 9/12/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.

carolinian beach resort exterior front view

CAROLINIAN BEACH RESORT

OPEN

All existing reservations with arrival dates from 9/2/2019 – 9/12/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.

ocean park resort exterior front view with sign

OCEAN PARK RESORT

OPEN

All existing reservations with arrival dates from 9/2/2019 – 9/12/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.

camelot by the sea exterior front view

CAMELOT BY THE SEA

OPEN

All existing reservations with arrival dates from 9/2/2019 – 9/12/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.

bay watch resort and conference center exterior beach side

BAY WATCH RESORT & CONFERENCE CENTER

OPEN

All existing reservations with arrival dates from 9/2/2019 – 9/12/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.

harbourgate marina club exterior front view

HARBOURGATE MARINA CLUB

OPEN

HOLIDAY SHORES MOTEL

OPEN

All existing reservations with arrival dates from 9/2/2019 – 9/9/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.

Waikiki Village pool

WAIKIKI VILLAGE

OPEN

All existing reservations with arrival dates from 9/2/2019 – 9/9/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.