RESORTS:
SEE BELOW FOR INDIVIDUAL RESORT INFO
Hurricane Reservation & Resort Information
Check this page to stay up-to-date on the status of Hurricane Dorian and how it impacts your vacation with Oceana Resorts.
QUICK STATUS UPDATE
CORPORATE OFFICE:
OPEN
CALL CENTER:
OPEN
ONLINE RESERVATIONS:
AVAILABLE
WHAT IS HAPPENING?
One or more Oceana Resorts managed resorts falls within a mandatory hurricane evacuation zone. The safety of our guests and staff requires the resort to close until the storm passes and a thorough inspection of each resort can be completed. Our goal is to resume accepting check-ins at impacted resorts as soon as it is responsible to do so, but the exact date will vary by resort and may continue to change as we gain more information. Please look below to see if your resort and reservation is impacted. We appreciate your patience and understanding as we work to recover from the hurricane and ensure a safe and enjoyable vacation experience for all of our guests.
HOW DOES THIS EFFECT MY RESERVATION?
Some reservations may need to be cancelled or rescheduled as we wait for the hurricane to pass and complete our safety inspections at each resort. For guests with an active reservation, please be assured that an Oceana Resorts Vacation Specialist will reach out to you directly with further information if your stay has been impacted. We also encourage you to monitor your email for additional communication and check this page regularly for the most up-to-date information.
To speak with one of our Vacation Specialists, you may call 855-891-2113. Please note that we expect larger than normal call volume and wait times may be longer than average.
ANDERSON OCEAN CLUB AND SPA
OPEN
All existing reservations with arrival dates from 9/2/2019 – 9/6/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.
BAHAMA SANDS LUXURY CONDOMINIUMS
OPEN
All existing reservations with arrival dates from 9/2/2019 – 9/9/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.
THE PATRICIA GRAND
OPEN
All existing reservations with arrival dates from 9/2/2019 – 9/12/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.
CAROLINIAN BEACH RESORT
OPEN
All existing reservations with arrival dates from 9/2/2019 – 9/12/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.
OCEAN PARK RESORT
OPEN
All existing reservations with arrival dates from 9/2/2019 – 9/12/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.
CAMELOT BY THE SEA
OPEN
All existing reservations with arrival dates from 9/2/2019 – 9/12/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.
BAY WATCH RESORT & CONFERENCE CENTER
OPEN
All existing reservations with arrival dates from 9/2/2019 – 9/12/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.
HARBOURGATE MARINA CLUB
OPEN
HOLIDAY SHORES MOTEL
OPEN
All existing reservations with arrival dates from 9/2/2019 – 9/9/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.
WAIKIKI VILLAGE
OPEN
All existing reservations with arrival dates from 9/2/2019 – 9/9/2019 have been cancelled and a full refund has been issued. Please allow up to 7 days for charges to appear in your account.